Bridging the Digital Divide: The Impact of Digital Transformation on Equity and Accessibility in Canadian Continuing Education

Abstract

This study investigates the rapid digital transformation of continuing education programs in Canada, examining
how the shift to online and hybrid learning models has affected educational equity and accessibility for diverse
learner populations. Through a mixed-methods approach combining quantitative surveys with qualitative
interviews across three Canadian provinces, this research identifies critical barriers faced by non-traditional
students, particularly those in rural and remote areas, older adults, and low-income learners. The findings reveal
significant disparities in digital infrastructure access, technological literacy, and learner satisfaction across
demographic groups. Results indicate that while digital transformation has expanded access for some
populations, it has simultaneously created new equity gaps that require urgent policy intervention. The study
proposes a comprehensive framework for implementing inclusive digital continuing education policies,
emphasizing the importance of maintaining human-centered learning approaches while leveraging technological
innovations